Shipping policy
Shipping Policy 🍯🐝
At Honey & Charm, every order is carefully curated, packaged with love, and prepared to feel like a sweet surprise arriving at your doorstep.
Processing Time
Please allow 3–5 business days for your order to be processed and prepared for shipment. During launches, live reveals, promotions, or high-volume periods, processing times may be slightly extended. We appreciate your patience as we carefully prepare each order.
Shipping Times
Once your order has shipped, delivery times will vary depending on your selected shipping method and location. You will receive a shipping confirmation with tracking information once your package is on its way.
Please note that Honey & Charm is not responsible for delays caused by the shipping carrier, weather, holidays, or circumstances outside of our control.
Order Tracking
Tracking information will be provided once your order has shipped. Please allow up to 24–48 hours for tracking updates to appear after your package has been accepted by the carrier.
Lost, Stolen, or Damaged Packages
Honey & Charm is not responsible for packages that are lost, stolen, delayed, or damaged after they have been marked as delivered by the shipping carrier. If your package has an issue, please contact the carrier directly for assistance.
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged packaging and items so we can help review the situation.
Address Accuracy
Please ensure your shipping address is correct before completing your purchase. Honey & Charm is not responsible for orders shipped to an incorrect address provided by the customer.
A Sweet Reminder
Each Honey & Charm order is packed with intention and care. Thank you for allowing us to create a special unboxing experience just for you. 🍯✨
Curated with Honey. Chosen with Intention. Yours to Cherish.